Delete your data

The quickest way: in the app

1. Open Safekeeping and tap Settings.
2. Scroll to If something happens to me and tap Delete all my passwords.
3. Enter your main password, then type DELETE.

For your safety this happens 7 days later and can be cancelled until then. It deletes everything on your phone, your cloud backup copies, your private email account (all addresses and your stored real email) and your safety contacts.

Deleting just one part

• Cloud backup: Settings › Cloud backup: OFF (after the 7-day wait).
• A private email address: delete it on the Private Email tab. It's removed straight away.
• A safety contact: Settings › Safety contacts › Remove.
• A safety contact who no longer wants emails can use the stop link in any email from us.

If you no longer have the app or your phone

Nothing on our server is linked to your name, so send a request with the form below and include whichever applies:

• Private email account: one of your private addresses. We'll email the inbox it forwards to and ask you to confirm, then delete the account and all its addresses.
• Safety contact: the contact's email address, and we'll remove them.
• Cloud backup: backups aren't linked to any name or email, so we can't find yours without your recovery key. If you have it, install Safekeeping, choose I'm moving from another phone, restore the backup and then delete it as above. Otherwise, it's deleted automatically after 2 years without updates, and stays locked the whole time.

What isn't deleted

• Purchase records: scrambled (hashed) receipt codes and check results are kept for up to 12 months after a purchase ends, to handle refunds and prevent fraud. They contain no name, email or payment details. Google Play keeps your purchase history.
• Short-lived records: daily anti-abuse counts are deleted the next day; providers' technical logs within 30 days.
• Copies you made yourself, such as an Android backup or a file in Google Drive, are managed in those services.

Request deletion

Prefer to write it yourself? Email [email protected] with the subject Delete my Safekeeping account.